FAQs

Check-in is available from 3:00 PM onwards. If you arrive earlier, please let us know, and we will do our best to have your room ready. Otherwise, we have a luggage storage room available. For late arrivals, the reception is open 24 hours. Check-out is before 11:00 AM. If you leave later, we offer a luggage storage room and a courtesy room. If you wish to stay in your room longer, please inform reception 48–24 hours before departure to check availability.

All our rooms are equipped with two single beds and, depending on the type of room, there may also be two single sofa beds and a folding bed or cot. We provide bed linen for all guests and beds, which are changed every 3 nights. All our studios and flats have a kitchen equipped with 2 electric hobs, microwave, a small fridge, toaster, kettle, electric coffee maker and a full set of crockery and cutlery. All our rooms are equipped with a shower and if you need a baby bathtub, we can provide one for you.

All our pools are outdoor and not heated, with opening hours from 10:00 AM to 6:00 PM.

Pool towels are provided free of charge; we only ask for a deposit of €5 and €1 each time you wish to change the pool towel.

At Seaclub we have a fully equipped gym open from 06am-22pm. Access is free for hotel guests and the minimum age to use the gym is 16 years old. The use of towels and sportswear is compulsory.

Our resort offers plenty of free parking spaces within and around the complex. No prior reservation is needed.

We have a laundry facility equipped with washing machines, dryers, and irons. The washing machine, with detergent included, costs €4, and the dryer costs €3.

Wi-Fi is available throughout the entire property and free of charge. Wi-Fi is available on-site. • Standard Wi-Fi connection of 20 Mbit/s: free. • No high-speed Internet connection available. • Unlimited number of devices allowed. • The network is secured. • Pool and beach areas are not covered. • No Ethernet connection available. • 4G and 5G networks are also available. • No complimentary smartphones are provided.

To manage your booking, check the confirmation email and follow the instructions at the bottom of the voucher. If you need further assistance, don't hesitate to contact us.

By booking on our website sealcub.com we guarantee you: The best prices guaranteed, 1h free late check-out/check-in, the most flexible payment and cancellation conditions in the market and the most important thing: our advice at the time of booking and priority request.

We offer discounts for extended stays of 8 nights or more, early booking discounts for reservations made in advance, and special conditions for groups of 21 people or more. For group inquiries, contact us at reservas@seaclub.com.

Our prices are subject to availability, so we recommend booking as soon as you find a price that suits you.

To book an accessible room at Sea Club Mediterranean Resort, you must choose a Premium Apartment and indicate in the comments that you require an accessible room and we will reconfirm it back to you (it is not automatically guaranteed, you must receive our express confirmation). Alternatively, you can send us an email after booking to make this request.

We offer two different options to suit your needs. If you choose a non-refundable rate, you will need to make the payment in advance at the time of booking. With our flexible rate, you will make the payment upon arrival at the hotel.

If you would like to enjoy a Seaclub day, please write to us at reserva@ indicating the day and people and we will inform you of the available options.

You can subscribe to our newsletter and/or visit the app.seaclub.com where we inform you about news, animation programmes and much more!

If you already have a reservation, you can change your meal plan to include breakfast, half board, or all-inclusive service during your stay. The reception team will be happy to inform you about the prices.

Pets are allowed on request, with an additional cost of €50 per stay. For more information, you can consult the pet policy document at

For the little ones, we have cots, high chairs, bed barriers and pushchairs. You can add any of these to your booking for €3 per night, or you can choose all three items as a baby pack for €55/stay.

If you're looking for a hotel where the little ones have a great time and the adults can enjoy complete peace of mind, you've found it. The stars of our hotel in Alcudia are the children, and for that, we have facilities, activities, and a collection of wonderful moments prepared to share with new friends and our mascot TOBY, all without having to leave the Seaclub Mediterranean Resort and under the supervision of a team of specialized professionals. (From 4 years old, but your child can be accompanied by an adult)

Almost all activities and the use of all facilities are completely free of charge. Some activities that require materials, such as painting t-shirts, may incur an additional cost.

At Sea Club, we offer multiple options so you don’t have to worry about anything. You can choose between breakfast, half board, full board, or all-inclusive. You can check all the information here. Drinks are only included for our all-inclusive guests

If during your stay you need information about intolerances or allergies, please speak to a team member at the entrance of the restaurant. They will explain the buffet layout and assist you with any questions or needs related to your dietary restrictions.

Seaclub Mediterranean Resort does not have a specific dress code, you can dress as you wish. However, it is forbidden to enter wet, without a shirt, without shoes, or without flip-flops in the reception and the restaurant.